The chat window doesn’t appear on my site… I have set it into Online, but do not see the chat on my website.. What’s the problem?
If you do not see the chat widget at the bottom of your webpage, try to change Integration method.
– Login into your WordPress website dashboard
– Move to Chat Advanced Settings
– Find Integration method
– Select ‘external’
– Save changes
– Refresh the page (ctrl+F5) to check if the chatwindow has appeared.
If ‘external’ integration method did not work for you then try ‘internal’ or contact our support team.