How and where can I chat with website visitors using Live Chat?
To be able to receive and send message you have to login into your admin area www.wp-chat.com or install wp chat app at your smartphone or tablet.
You can login there from your ‘Chat’ plugin in WordPress dashboard.
Once you are in the main section of Chat plugin, click on Login at Open administration area
Enter your registered data (email and pass) and hit Login
OR open www.wp-chat.com in your browser and Login with your email and pass
Once you are in admin area click on “Online Chat” to open chatroom to read and answer messages.
Also you can watch the video guidance:
To chat with customers from Mobile wp chat App which is available for IOS and Android smartphones and tablets, install mobile live chat app. How to install wp chat read here